Simply contact us at firstname.lastname@example.org or call (412) 651-4129 and we will repair or replace your product at our discretion. You can return your purchase in new, unused condition within 30 days of purchase. We will gladly refund your money with the original proof of purchase.
Please be aware that some countries have various forms of taxes, duties, or other fees that you are required to pay in order to get your item. It is your responsibility to be informed of these! We are not responsible for any fees charged to you by your country’s customs. The shipping fees that we charge are to cover the costs of our shipping expenses.
If you are ordering a knife, please make sure that it is legal to own where you reside. The UNITED STATES POSTAL SERVICE and/or Woods Monkey are not responsible for items confiscated by Customs or returned due to refusal by Customs nor any fees or added expenses amassed by such a refusal.
The list of countries that we are able to ship to is constantly changing. Please send us an email and check on the current shipping status of your country.